Privacy Policy

Effective Date: May 1, 2025
Business Name: Lymph Me Up Studio
Website:www.lymph-me-up.com

At Lymph Me Up Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide through our website, booking system, intake forms, communication, and services.

1. Information We Collect

We may collect personal information when you:

  • book an appointment,

  • complete an intake form,

  • contact us by phone, text, email, or website form,

  • purchase a service, package, or gift card,

  • subscribe to updates or promotions,

  • interact with our website or social media.

Information may include:

  • name,

  • phone number,

  • email address,

  • appointment details,

  • health history provided on intake forms,

  • service preferences,

  • payment-related information,

  • messages or notes you send to us.

2. Health and Intake Information

Because our services involve bodywork and wellness support, we may collect health-related information that you voluntarily provide, such as medical history, surgeries, injuries, medications, pregnancy status, swelling, pain, contraindications, or other relevant concerns.

This information is used only to help determine whether a service is appropriate and to personalize your session safely.

3. How We Use Your Information

We may use your information to:

  • schedule and manage appointments,

  • communicate with you about bookings,

  • provide services safely and appropriately,

  • process payments,

  • maintain client records,

  • respond to questions,

  • send appointment reminders,

  • share updates or promotions if you have opted in,

  • improve our website and services,

  • comply with legal or business obligations.

4. Payment Information

Payments may be processed through third-party payment providers or booking platforms. Lymph Me Up Studio does not store full credit card numbers unless handled securely by an approved payment processor.

Please review the privacy policies of any third-party booking or payment platforms used when scheduling or purchasing services.

5. Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary with:

  • booking platforms,

  • payment processors,

  • website hosting providers,

  • email or communication services,

  • legal or professional advisors,

  • government or legal authorities if required by law.

We only share information as needed to operate the business, provide services, or comply with legal requirements.

6. Third-Party Links

Our website may contain links to third-party websites, booking systems, payment processors, social media platforms, or external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting personal information.

7. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and support basic analytics.

You may disable cookies in your browser settings, but some website features may not function properly.

8. Email and Text Communication

By providing your phone number or email address, you agree that we may contact you regarding appointments, scheduling, service-related information, and client communication.

Marketing messages will only be sent if you have opted in or given permission. You may unsubscribe or request removal from promotional communication at any time.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, email, text message, booking system, or electronic storage method can be guaranteed 100% secure. Please avoid sending highly sensitive information through unsecured communication channels.

10. Retention of Information

We may retain client records, intake forms, appointment history, and communication as needed for business, legal, insurance, and professional purposes.

When information is no longer needed, we may securely delete, archive, or anonymize it.

11. Your Rights

You may contact us to:

  • request access to your personal information,

  • update or correct your information,

  • ask us to stop promotional communication,

  • request deletion of certain information where legally permitted,

  • ask questions about how your information is used.

Some records may need to be retained for legal, insurance, tax, or business purposes.

12. Children’s Privacy

Our website and services are not intended for children under 13.

Clients under 18 must have parent or guardian consent before receiving services. A parent or guardian may be required to complete intake and consent forms.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date.

Your continued use of the website or services after updates are posted means you accept the revised Privacy Policy.

14. Contact

For questions about this Privacy Policy or your personal information, please contact:

Lymph Me Up Studio
Located inside Function Better Holistic Center
Address: 1101 S. Winchester Blvd., Ste. J-210, San Jose, CA 95128
Phone: (408) 691-7999
Email: lymph.me.up@gmail.com